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Wooden Toys (UK) respects individual privacy and values the confidence of its shops, customers, employees, consumers and others especially when they are online shopping on the internet for traditional toys. They have a tradition of upholding ethical standards in its business practices.

We guarantee that all information you provide for purchasing products from us will be used only for the purpose of fulfilling your order.

All credit card payments are processed securely.

We promise to keep your details confidential and we will not sell, trade or rent any of your personal information to others.

Traditional Wooden Toys (Wooden Toys UK) abides by the Safe Harbor Principles developed by the U.S. Department of Commerce and the European Commission and the Frequently Asked Questions (FAQs) issued by these Departments of Commerce on July 21, 2000. This “Safe Harbor Privacy Policy” (the "Policy") sets forth the privacy principles that Wooden Toys (UK) follows with respect to transfers of Personal information anywhere in the world, including transfers from the European Economic Area (EEA) (which includes the fifteen member states of the European Union (EU) plus Iceland, Liechtenstein and Norway) to the United States.

Privacy Policy


Privacy Protection for Children

Protecting The Security of your Personal information. Security standards & Procedures.

Alternative customer purchasing options

Disclosure of Information

Newsletter and Alerts

Credit Card Security

Questions or comments

What are cookies & Single-pixel gif picture images?

Safe Shopping Guarantees

Linking to other sites


Privacy Policy

We respect and are committed to protecting your privacy. That is why we have adopted this Privacy Policy to let you know how your personal information is processed and used. The contents of this page discloses our Privacy Policy and we promise that we will use your personal information only in ways that are compatible with this policy. The following policies are only in effect for the Web pages, newsletters, discussion lists and opt-in announcement lists owned and operated by Wooden Toys (UK)
(www.woodentoys.cz, www.woodentoys-shop.com, www.wooden-toys-shopping.com and www.zalozky.cz).

We are committed to safeguarding your privacy and we promise to keep your details confidential and we will not sell, trade or rent your personal information to others.

As a customer you may receive the following communications from
www.woodentoys.cz, www.woodentoys-shop.com and www.wooden-toys-shopping.com

Communications related to transaction and account maintenance activities.
You may receive communications from us relating to: order confirmations; order updates; order problems; account management procedures; special offers; changes to the site and to advise you of new pre-school educational toys and new traditional gifts that are introduced periodically.

If, for any reason you are concerned about the personal information and account information that we are holding about you, please contact our customer services team, who will happily review and update your file as you so require.

Protecting the security of your personal information (Information we collect)

We guarantee that all information you provide for purchasing products from us (from www.woodentoys.cz, www.woodentoys-shop.com www.wooden-toys-shopping.com)will be used only for the purpose of fulfilling your order. Access to your information is exremely limited.
This Policy applies to all Personal information received by us in any format including electronic, paper or verbal.
We collect Personal information concerning current and former employees and their respective family members, as well as applicants for employment through its Internet web-sites, its Intranet site, electronic mail and manually. Being the sole owner of information it collects from current and former employees, applicants for employment, customers, vendors and others.
We will not sell or share this information with third parties in ways different than what are disclosed in this Policy. On a global basis we will establish and maintain business procedures that are consistent with this Policy.

The Personal Customer Information you provide; including your credit card information; to create and to make purchases from us is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. SSL technology is used to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.
Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us and encrypted storage protection systems to minimise the risk of the data being intercepted and to safeguard the confidentiality of information.

Disclosure of Information

We promise that we will not sell, rent, or loan any information you give us to any third parties. (So, for example, we do not sell your email address or other information to mass marketers).
We maintain a strict "No-Spam" policy that means that we do not intend to sell, rent, or otherwise give your e-mail address to a third-party without your consent.

Credit Card Security

We are confident that credit card information entered on our site will not be accessible to any unauthorised person or company. Our secure sockets layer (SSL) encryption uses 128-bit encryption and is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Our focus on effective security benefits customers by reducing and striving to stop fraud on the internet.

All credit card payments can be securely processed very safely worldwide.
[For more information about Paypal please visit: https://www.paypal.com/mrb/pal=SMFWAWPJAY2ZQ ].

What are cookies & Single-pixel gif picture images?

A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard disk or read cookie files created by other Web sites. Cookies do not damage your system.
You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at Web sites may be diminished and some features may not work as intended. (Most computers supplied with Microsoft Windows are set to allow cookies).
Like most websites, we use the standard ”cookies’’ technology, small pieces of information are stored on your computer’s hard drive and not on our site. They can help make your Internet experience quicker and more convenient. Cookies also allow you to keep shopping cart information independent from our servers.
Some Web sites and advertisers use single-pixel gif images, sometimes referred to as web bugs or web beacons, to count Web page accesses and gather some general statistical information. Wooden Toys (UK) does not gather personal information through the use of these images.

Liking to third-party web sites

When you click on links on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, we (Traditional Wooden Toys and affiliates) cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

Protection for Children

In compliance with the Children's Online Privacy Protection Act (COPPA), we will not knowingly provide our service to persons under the age of 18.

No children under the age of 18 are used to produce our products. We contribute towards the well being and betterment of disabled people and supply educational toys & games to their centres.

Alternative customer purchasing options

If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us. We welcome you to call us to complete your purchase by phone. Please go to Sales and Delivery for other options and details. If you would like Retail shopping please go to www.wooden-toys-shopping.com

Questions or comments

If you have any questions regarding our Privacy Policy, please email us at info@woodentoys-shop.com. For all other inquiries we are usually always available by phone, fax and e-mail to help in anyway. If you have a question or worry, please contact us

‘Traditional Wooden Toys‘: Newsletter and Alerts

You may sign up for free email Newsletters and Alerts filled with useful information and recommendations about traditional wooden toys, pre-school educational toys, games, antique wooden toys, traditional gifts and reviews for toy‘s safety, toy history, toy making and online shopping safety and tips. To do so, you will need to supply your email address at Contact us or on the Services & Trade Info.

The contact information collected in the Newsletter Preference Center is only used to forward the Newsletters and Alerts you select (see above. [See above Disclosure of Information & Protecting the security of your personal information.

Safe Shopping Guarantee

We have a ‘no questions’ money back guarantee. If you are not happy with any of our toys, games, crafts, logic puzzles, gifts or services please contact us immediately. Please see Sales & Delivery link for further details.

The quality and source of wood and raw materials used in our products are checked periodically to ensure safety and protection of the environment. Please see Services & Trade Info for details.

We cooperate with law enforcement to stop fraud and crime.

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